Article ID: 127706, created on Dec 7, 2015, last review on Dec 7, 2015

  • Applies to:
  • Operations Automation 6.0


Office 365 rapid authentication and mobile device management CNAME DNS records are missing in subscriptions provisioned by Office 365 APS application:

enterpriseenrollment    CNAME      
enterpriseregistration  CNAME
msoid                   CNAME


Automatic creation of rapid authentication CNAME records were implemented in Office 365 application version 5.x and higher in scope of the internal request with ID APSA-4867. Mobile device management CNAME records were implemented in Office 365 APS application version 6.3 in scope of internal request with ID APSA-11855.


Consider to update to the latest Office version 365 application. Information about all releases of Office 365 APS applications can be found in K115460.

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