Article ID: 127706, created on Dec 7, 2015, last review on Dec 7, 2015

  • Applies to:
  • Operations Automation 6.0

Symptoms

Office 365 rapid authentication and mobile device management CNAME DNS records are missing in subscriptions provisioned by Office 365 APS application:

enterpriseenrollment    CNAME   enterpriseenrollment.manage.microsoft.com.      
enterpriseregistration  CNAME   enterpriseregistration.windows.net.
msoid                   CNAME   clientconfig.microsoftonline-p.net.

Cause

Automatic creation of rapid authentication CNAME records were implemented in Office 365 application version 5.x and higher in scope of the internal request with ID APSA-4867. Mobile device management CNAME records were implemented in Office 365 APS application version 6.3 in scope of internal request with ID APSA-11855.

Resolution

Consider to update to the latest Office version 365 application. Information about all releases of Office 365 APS applications can be found in K115460.

Search Words

enterpriseenrollment

msoid

enterpriseregistration

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

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