Article ID: 127530, created on Nov 24, 2015, last review on May 26, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5


There are no Restart Grace Period or Activate/Destroy buttons on the subscription screen in the Termination Queue under Top > Account Director > Subscription Manager > Subscriptions > Termination queue tab > Some subscription.

They appear only if a subscription is selected manually, without using any search filter and pressing the Search button.

The buttons disappear only after a search is done.


Such behaviour was classified as the software issue PBAS-30174 and was fixed in OBAS 4.5.6


To resolve the issue, please upgrade to 4.5.6 as described in How to upgrade OBAS system to the latest available version.

As a workaround for older OBAS versions, please locate the subscription in the Termination Queue and click on it without applying any search filters. In other words, to see the buttons one must visit subscriptions pages directly, without searching for them.

Search Words



I can't renew subscription

sort termination queue hides destroy

cant renew subscription again again again

Stuck in Terminating status

cant renew sibscription

Restart Grace Period


buttons are missing

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

Email subscription for changes to this article
Save as PDF