Article ID: 127420, created on Nov 13, 2015, last review on Jun 27, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

When try to upgrade a Plesk license in CP an Application Error occures. The following could be found in /var/log/hspc/hspc.log:

Error-TEXT: 54:33] [FATAL] [16505] [HSPC::Site::Layout::build_content] Can't call method "ka_key" on an undefined value at /usr/local/share/perl5/HSPC/Plugin/LM/KA.pm line 2099.

ERROR : no result from component,cmd=$res=HSPC::CP::Upgrade->teaser_start(_component_id=>10376);
Error-LOCATION: /usr/local/share/perl5/HSPC/Logger.pm:161

Cause

Such behavior was classified as the software issue PBAS-30168. It was fixed in OBAS 4.5.6

Resolution

To resolve the issue, please upgrade to 4.5.6 as described in How to upgrade OBAS system to the latest available version.

Search Words

err

Application Error

internal error

Can't call method "ka_key" on an undefined value

Unable to upgrade Plesk license

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