Article ID: 127364, created on Nov 9, 2015, last review on Nov 9, 2015

  • Applies to:
  • Plesk Automation 11.5


  1. When logging on on to PA as reseller's staff member via Administrator's Branding user is automatically logged out.

  2. Reseller does not have own webspaces or branding.


The behavior was considered as internal software issue #PPA-2992 and will be fixed in future PA updates.

The fix is considered to be included in one of the next PA updates.

Please use provided ID to track maintenance in Plesk Automation release notes.

Subscribe to our knowledge base - each product update comes with corresponding KB article:


There are two possible temporary workarounds for this issue:

  1. Login as Reseller (owner of required staff member) and create Branding.
  2. Another way - Login as Reseller (owner of required staff member) switch to Hosting CP and create webspace.

Search Words

can't login to braded domain with staff member

braded domain staff login

additional staff member can't login via Branded domain

33a70544d00d562bbc5b17762c4ed2b3 caea8340e2d186a540518d08602aa065 e0aff7830fa22f92062ee4db78133079

Email subscription for changes to this article
Save as PDF