Article ID: 127298, created on Oct 31, 2015, last review on Oct 31, 2015

  • Applies to:
  • Plesk Automation

Symptoms

  1. IIS website displays error 500.

  2. Failed request tracing, configured according to the article shows error, like:

    PHP Fatal error:  The file C:\Inetpub\vhosts\domain.tld\httpdocs\index.php cannot be decoded
    by this version of the ionCube Loader.
     If you are the administrator of this site
    then please install the latest version of the ionCube Loader.
     in Unknown on line 0
    

Cause

inonCube Loader version does not support content of website. Higher version is required.

Resolution

Update ionCube Loader version according to the article

Search Words

PHP Fatal error: The file cannot be decoded by this version of the ionCube Loader

ionCube Loader

e0aff7830fa22f92062ee4db78133079 caea8340e2d186a540518d08602aa065

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