Article ID: 127294, created on Oct 30, 2015, last review on Oct 30, 2015

  • Applies to:
  • Plesk Automation 11.5

Symptoms

  1. The IIS based websites throw error 500 when browsing. Each website on the service node is affected.

  2. Each second the IIS related errors appear in Event Viever (Event Viewer > Windows Logs > Application):

    Could not load all ISAPI filters for site 'EXAMPLE.COM'.  Therefore site startup aborted.
    

    and

    The HTTP Filter DLL D:\ISAPIFilter\isapi_redirect.dll failed to load.  The data is the error.
    

Cause

Invalid DLL is included in the list of servers ISAPI filters. All the websites inherit it and therefore fail to load.

Resolution

Remove the DLL mentioned in Event Viewers error from the list of servers ISAPI filers (IIS > Server_Name > ISAPI Filters)

Search Words

The data is the error

500

error code 500

The HTTP Filter DLL failed to load

Could not load all ISAPI filters for site

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