Article ID: 127259, created on Oct 27, 2015, last review on Oct 27, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

It is not possible to synchronize a domain name server with the registrar under Top > Service Director > Domain Manager > Domains > domain.tld > Name Servers > Synchronize with the registrar

The domain.tld domain is registered with the CADiware plug-in.

The following error is shown in the DEBUG OBAS log (/var/log/hspc/hspc.log):

[2015/05/30 19:47:09] [ERROR] [14755] [HSPC::MT::DM::report_to_action_log] Name Servers were not synchronized due to an error. Empty response from server 

Cause

Such behavior was classified as the software issue PBAS-29974 and was fixed in OBAS 4.5.5 release.

Resolution

To resolve the issue, please upgrade to 4.5.5 as described in How to upgrade OBAS system to the latest available version.

Search Words

Then your Client should send login sequence, which is obviously missing

Name Servers were not synchronized due to an error. Empty response from server

Our server responded with Who's there

cadiware plugin failure

Who's there?

PBAS-29974

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

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