Article ID: 127129, created on Oct 11, 2015, last review on Oct 12, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

After OBAS was upgraded to 4.5.5 domains can not be provisioned to some of Plesk nodes with the following errors:

[2015/10/07 03:01:56] [INFO] [16270] [HSPC::MT::Plesk::PleskGate::__send_request_to_agent] Failed to parse response::1: parser error : Extra content at the end of the document
<script></script><p>ERROR: Call to undefined method Mail_Facade::setReject()

[2015/10/07 03:01:56] [ERROR] [16270] [HSPC::MT::BM::Subscription::PleskDomainSubscription::provision_domain_on_plesk] Cannot set(provision) settings of pdomain 'domain.tld' to Plesk: Could not connect to Plesk Agent host or response is empty. 

Resolution

The issue will be fixed in MU#69 for Plesk 12 and is already fixed in Plesk 12.5.

As a workaround, please replace the following files on the Plesk node(s) affected

C:\Program Files (x86)\Parallels\Plesk\admin\bin\plib\Service\Mail\Parameters.php
C:\Program Files (x86)\Parallels\Plesk\admin\bin\plib\api-rpc\AbstractAgentMail.php

with the ones attached: Parameters.php, AbstractAgentMail.php

Workaround is applicable to Linux and Windows.

Search Words

Failed to parse response::1: parser error : Extra content at the end of the document

to Plesk: Could not connect to Plesk Agent host or response is empty.

Call to undefined method Mail_Facade

Could not connect to Plesk Agent host or response is empty

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