Article ID: 127075, created on Oct 2, 2015, last review on Jul 13, 2016

  • Applies to:
  • Operations Automation 6.0

Symptoms

When checking/setting permissions through File Manager in CCP, all checkboxes corresponding to (r)ead/(w)rite/e(x)ecute permissions are shown as empty on all fields inside windows webspaces.

Permissions changes are not applied when set through CP.

Browser console and event viewer do not display any obviously related errors.

All permissions are changed correctly when changed through FTP.

Cause

runas_silent.exe, an utility used by Windows File Manager in OA environments, has been placed in an incorrect place or is of incorrect version.

Resolution

Verify that runas_silent.exe is located inside C:\Windows\system32 or C:\Windows\sysWOW64 and NOT located inside the following directories:

C:\Program Files (x86)\SWsoft\PEM\sysvhosts\elFinder\php
C:\PHP5

In addition, PATH environment variable should contain the directories above at the following spots:

  • IIS > Server Name > FastCGI settings > Edit > Environment variables > PATH

  • Global Windows system properties > Environment variables

After fixing the configuration, IIS restart is required:

iisreset

Search Words

file permissions are empty

Permissions not set

File Manager not saving permissions.

file manager

Filemanager wont assign permissions to directory and files

file manager special characters

permissions not saving using filemanager

runas_silent.exe

File manager permissions cannot be retrieved - all checkboxes are blank

special characters

filemanager

File manager permissions cannot be retrieved

NO_SUCH_FILE

runas_silent

Unable to set permissions and users unable to upload

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 956c448bddc7e1f3585373687602379f 6f1456866eed87488c0f02b298a741c0

Email subscription for changes to this article
Save as PDF