Article ID: 127075, created on Oct 2, 2015, last review on Jul 13, 2016

  • Applies to:
  • Operations Automation 6.0


When checking/setting permissions through File Manager in CCP, all checkboxes corresponding to (r)ead/(w)rite/e(x)ecute permissions are shown as empty on all fields inside windows webspaces.

Permissions changes are not applied when set through CP.

Browser console and event viewer do not display any obviously related errors.

All permissions are changed correctly when changed through FTP.


runas_silent.exe, an utility used by Windows File Manager in OA environments, has been placed in an incorrect place or is of incorrect version.


Verify that runas_silent.exe is located inside C:\Windows\system32 or C:\Windows\sysWOW64 and NOT located inside the following directories:

C:\Program Files (x86)\SWsoft\PEM\sysvhosts\elFinder\php

In addition, PATH environment variable should contain the directories above at the following spots:

  • IIS > Server Name > FastCGI settings > Edit > Environment variables > PATH

  • Global Windows system properties > Environment variables

After fixing the configuration, IIS restart is required:


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Unable to set permissions and users unable to upload

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