Article ID: 127072, created on Oct 2, 2015, last review on Oct 2, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Domains used by PA subscriptions are down. There are no DNS records in their zones under Top > Service Director > Domain Manager > Domains > domain.tld

Cause

Zones were removed from PA for some reason. Please check if the domains have A record in their zones.

Resolution

Restore zones from PA and wait until theey are propagated to OBAS. There is a periodic task Update DNS for POA nodes under Top > Configuration Director > Logging and Errors > Action Log > Tasks queue tab that can be launched to speed up DNS synchronization between PA and OBAS.

Search Words

PA DNS synchronization

Update DNS for POA nodes

DNS

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