Article ID: 127022, created on Sep 27, 2015, last review on Sep 27, 2015

  • Applies to:
  • Operations Automation 5.5

Symptoms

OACI task fails: Subscription deletion is not finished yet:

Task ID 
3694931
Task name   
Delete subscription 1234567 for account 1000001 When it would be ready for it
Task description    
Delete subscription 1234567 for account 1000001 When it would be ready for it
Subscription ID 
1234567
Method name 
taskDeleteSubscriptionAsync
Execution status    
Rescheduled
Start not earlier than  
May-30-2014 11:09
Finished    
May-30-2014 11:09
Output  
Subscription deletion is not finished yet.

but subscription was terminated in OA and nothing exists in database.

Cause

The issue was caused by software issue with ID #CCU-8553 fixed in OA 5.5.7: https://kb.odin.com/en/122586

Resolution

Please schedule installation of OA update 5.5.7 or higher with your Account Manager to prevent the issue. To fix existing failed tasks, please contact Odin Technical support.

Search Words

Subscription deletion is not finished yet

paci: подписки не удаляются корректно

Delete subscription When it would be ready for it

paci: не удаляются подписки

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