Article ID: 127001, created on Sep 25, 2015, last review on Sep 25, 2015

  • Applies to:
  • Operations Automation


Trying to start drwebd service on DrWeb daemon server gives an error like below:

Loading /var/drweb/bases/dwn43305.vdb - Ok, virus records: 752
Loading /var/drweb/bases/dwn43304.vdb - Ok, virus records: 793
Loading /var/drweb/bases/dwn43303.vdb - Ok, virus records: 766
Loading /var/drweb/bases/dwn43302.vdb - Ok, virus records: 850
Loading /var/drweb/bases/dwn43301.vdb - Ok, virus records: 772
Loading /var/drweb/bases/drwnasty.vdb - Ok, virus records: 4867
Total virus records: 702697
Key file: /opt/drweb/drweb32.key - License key file error!
A path to a valid license key file was not specified.

In strace of the process you can see something like below:

27790 send(3, "<25>May  7 13:42:19 drwebd.real: Total virus records: 5691941\n", 62, MSG_NOSIGNAL) = 62
27790 open("/opt/drweb/drweb32.key", O_RDONLY|O_LARGEFILE) = 4
27790 read(4, "; DrWeb32 v4.16+ Key File\n; Do not edit!\n\n; \37", 45) = 45 <===== here it only reads the first couple of strings, but it should read the whole file.
27790 close(4)   


License key file is corrupted and drweb cannot read from it.


Reupload the DrWeb license key as described in KB#112230

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DrWeb service is not loading

DrWeb license installed in our Odin platform

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

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