Article ID: 126987, created on Sep 24, 2015, last review on Sep 24, 2015

  • Applies to:
  • Business Automation


The customer with some expired subscription(s) haŠ² been put on hold. Overdue invoices were paid and the customer was released from credit hold. Expired subscription was also started along with the rest, not expired subscription. Why does this happen?


The situation is caused by the bug with id #PBA-49026 ("Releasing expired subscription from Credit Hold changing its Service Status to Running"). The subscription will be stopped with the next daily billing process.

Search Words


198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF