Article ID: 126917, created on Sep 16, 2015, last review on Sep 16, 2015

  • Applies to:
  • H-Sphere 3.6.3

Symptoms

Webshell 5 returns error: unable to create TMPDIR

Cause

The error "unable to create TMPDIR" is shown if the domain selected DOES NOT have web service activated (web service off)

Resolution

On the "FTP User" screen select a domain with web service activated.

Search Words

unable to create TMPDIR

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