Article ID: 126916, created on Sep 16, 2015, last review on Sep 16, 2015

  • Applies to:
  • H-Sphere 3.6.3

Symptoms

Webshell does not work. The main field comes up with with red ERROR.

Strace of php process shows the following error:

    26936 19:30:26 writev(2, [{"/usr/bin/perl", 13}, {": ", 2}, {"symbol lookup error", 19}, {": ", 2}, {"/hsphere/shared/lib/perl5/site_perl/auto/Authen/PAM/PAM.so", 58}, {": ", 2}, {"undefined symbol: Perl_Tstack_sp_ptr", 36}, {"", 0}, {"", 0}, {"\n", 1}], 10) = 133 <0.000043>

Cause

hsphere-perl-1-16 package need to be reinstalled.

Resolution

  1. Make sure you have the same result:

    rpm -qf /hsphere/shared/lib/perl5/site_perl/auto/Authen/PAM/PAM.so file /hsphere/shared/lib/perl5/site_perl/auto/Authen/PAM/PAM.so is not owned by any package

  2. Reinstall hsphere-perl-1-16 package:

    yum reinstall /hsphere/pkg/hsphere-perl-1-16.rpm

Search Words

"symbol lookup error"

H-sphere

"undefined symbol: Perl_Tstack_sp_ptr"

Webshell does not work

ERROR: red ERROR

6b908665c0d1eca5bdd0141a32fd712a 6311ae17c1ee52b36e68aaf4ad066387 f213b9fa8759d57bee5d547445806fe7 2e39a5e5b1423cc126cf735bac076008

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