Article ID: 126762, created on Aug 31, 2015, last review on Aug 31, 2015

  • Applies to:
  • Operations Automation 6.0
  • Operations Automation 5.5


The task for provisioning Lync license fails with the following error in case if customer has DNS hosting subscription and the limit for DNS resource is reached:

Task ID 3444274
Task name       Provisioning "LyncUserLicense" for APS application Microsoft Lync Hosting Pack v2
Task description        Provisioning resource 21352977-16fd-4014-a4d1-b5d749f7e123 of type "userLicenses" ( for APS application Microsoft Lync Hosting Pack v2. Additional info: Assigning Lync license for user test@example.tld
Queue status    Running
Start not earlier than  Jul-24-2014 10:24
Method name     taskExecuteWorkflow on SCREF:SaaSManagerTasks:0
Last execution output   Internal error: Provisioning is being executed by the application.
Additional info: One more try of assigning Lync license for user 'test@example.tld' after 'Creation of resource with type '' is not allowed.' error.


The issue is considered to be a software issue with ID APS-19854.


Please update to OA 6.0 Update 3 to fix the issue. As a workaround you may increase the limit of DNS resource, it will not be actually consumed after the task is completed.

Search Words

Unable to create Lync User DNS SRV

Creation of resource with type '' is not allowed

Unable to provision Lync license DNS

Creation of resource with type '' is not allowed.

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