The task for creating user on AD side fails with the error:
Task name Create user 'user.name' in the 'LDAP://OU=S001042345,OU=Provider,OU=Hosting,DC=domain,DC=tld' Task description Create user 'brittany.holbrook' in the 'LDAP://OU=S001042345,OU=Provider,OU=Hosting,DC=domain,DC=tld' Queue status Failed Start not earlier than Apr-13-2014 09:23 Method name taskDispatcher_ on OBJREF:ActiveDirectory:0:getOU:34140 Last execution output Destination host 'AD01.domain.tld' (#628), IP '10.2.8.96' : Provisioning request failed. The attribute syntax specified to the directory service is invalid. [<response><errorContext description="The attribute syntax specified to the directory service is invalid. (Exception from HRESULT: 0x8007200B)" code="0x8007200b" executeSeqNo="70"><errorSource namespace="Active Directory Provider" procedure="Set Properties"/><errorSource namespace="Preferred DC Active Directory Provider" procedure="Set Properties"/><errorSource namespace="SW Managed Active Directory" procedure="SetProperties"/></errorContext></response>]
Some data related to this user is missing or incorrect.
Failure could occur if the user in question has some missing or incorrect parameters. To check it, go to CCP of the correspondent subscription, switch to
Users tab, find this user and verify the following:
- user does not have trailing spaces in its name and/or phone number. Example of incorrect phone number - 1111 2222. This phone number should be set as 11112222.
- user's last name is specified
Correct the user in accordance with these advice and try to re-run the task again.