Article ID: 126647, created on Aug 23, 2015, last review on Aug 23, 2015

  • Applies to:
  • Operations Automation 5.5

Symptoms

The following error is shown when running the backup command for MN:

CT-10-bash-3.00# /usr/local/pem/bin/backup.sh -t mn-migration -o POA_backup
Tag:                    mn-migration
Database host:          osscore.provider.tld
Output directory:       POA_backup
Use gzip:               no

----------------

ERROR: Following services are installed on MN: (logrotate, logparser, Proftpd, crontabs, bind9). Please uninstall these services from MN and start over the backup procedure.

Cause

Migration precheck uses the following SQL query to check if there are any services present on the management node which must be removed:

plesk=> SELECT STRING_AGG(name, ', ') FROM services WHERE host_id = 1 AND name NOT IN ('PrivacyProxy');
                   string_agg
------------------------------------------------
 logrotate, logparser, crontabs, Proftpd, bind9
(1 row)

Where host_id is id of the management node (usually = 1).

Resolution

Find these packages in Provider CP under the Hardware nodes -> %OA_MN_hostname% -> Packages tab by name and remove ones which have Type = 'service'.

See the article https://kb.odin.com/en/123321 for other issues related to MN migration.

Search Words

ERROR: Following services are installed on MN: (logparser, logrotate, crontabs, bind9, Proftpd). Please uninstall these services from MN and start over the backup procedure.

ERROR: Following services are installed on MN: (logrotate, logparser, Proftpd, crontabs, bind9).

services installed logrotate logparser Proftpd

ipcount

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 5b048d9bddf8048a00aba7e0bdadef37 2554725ed606193dd9bbce21365bed4e

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