Article ID: 126584, created on Aug 18, 2015, last review on Aug 18, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

A Plesk domain subscription is based on a hosting plan that does not allow overusage. Disk space limit of the domain was exceeded and the domain was suspended on Plesk side. After that, overusage was enabled in the hosting plan under

Top > Billing Director > Product Manager > Hosting Plans > The hosting plan > Plesk overusage policy tab

However, the subscription cannot be upgraded to the latest hosting plan version as the error below emerges

Upgrade failure: value for the Disk space quota resource is out of range.

Cause

Such behavior was classified as the software issue PBAS-30076 and will be fixed in future OBAS releases.

Please consider watching Odin public sources for information about updates in our products:

Public roadmaps for partners

Marketing news and important announces

Knowledge base, each product update comes with a corresponding KB article

Resolution

At the moment there are only two ways to upgrade such subscriptions:

  1. Increase disk space quota in the Hosting Plan under

    Top > Billing Director > Product Manager > Hosting Plans > The hosting plan >  Billable Resources tab
    
  2. Free some disk space of the Plesk domain in question.

Search Words

allow overuse

Overuse is not allowed

Upgrade failure: value for the Disk space quota resource is out of range

Overuse is allowed

unable to upgrade subscription

Plesk overusage policy

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