Article ID: 126562, created on Aug 15, 2015, last review on Jan 21, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

The following Application Error message appears when clicking on a domain example.com under Top > Service Director > Plesk Manager > Domains in OBAS:

"Error-TEXT: 59:52] [FATAL] [8285] [Error::throw] URI handler (HSPC::Plesk::PleskDomainList->teaser_office) error: find_plesk_client_env(): Bad result! More that one records found! "

Cause

There is more than one Plesk Client with the same plesk_id on the same Plesk Node, and the Plesk domain in question belongs to one of such clients.

Resolution

Since the hotfix requires complex manipulations with the database, it is recommended to contact Odin Technical Support for assistance. Please note that it requires both OBAS and Plesk nodes access to fix the issue.

Search Words

More that one records found

Bad result

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

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