Article ID: 126558, created on Aug 14, 2015, last review on Jun 27, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

There is a domain example.com. It is using four Name Servers from the Name Servers Set:

Top > Service Director > Domain Manager > Domains > example.com > Name Servers

ns01.nameserver.com
ns02.nameserver.com
ns03.nameserver.com
ns04.nameserver.com

That is also reflected on the DNS Zone tab:

Top > Service Director > Domain Manager > Domains > example.com > DNS Zone

NS              ns01.nameserver.com.
NS              ns02.nameserver.com.
NS              ns03.nameserver.com.
NS              ns04.nameserver.com.

Name Servers was changed to Use custom Name Servers:

Top > Service Director > Domain Manager > Domains > example.com > Name Servers > Edit > Use custom Name Servers

ns1.another.nameserver.com 192.168.1.2
ns2.another.nameserver.com 192.168.1.3

On the Name Servers tab only two new name servers are shown. But the DNS Zone tab lists the following nameservers:

NS              ns04.nameserver.com.
NS              ns1.another.nameserver.com.
NS              ns2.another.nameserver.com.

The last name server from the Name Servers Set ns04.nameserver.com remained intact.

Cause

Such behavior was classified as the software issue PBAS-29979 and was fixed in OBAS 4.5.5.

Resolution

To resolve the issue, please upgrade to 4.5.5 as described in How to upgrade OBAS system to the latest available version.

As a workaround, please remove the last name server (ns04.nameserver.com in our example) from the domain DNS zone manually.

Search Words

Name Servers Set

Use custom Name Servers

NS record remains intact

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

Email subscription for changes to this article
Save as PDF