Article ID: 126492, created on Aug 7, 2015, last review on Aug 7, 2015

  • Applies to:
  • Plesk Automation 11.5

Symptoms

Attempt to generate migration using command panel-migrator generate-migration-list fails with error:

[ERROR] ABORT (by exception): fetch info from source servers
[ERROR] Failed to perform action: Fetch data from source H-Sphere
Cause: Error reading SSH protocol banner
That is a critical error, migration was stopped.

Cause

SSH connection timeout has been reached during connection from PA Management node to H-Sphere server.

Resolution

Login to PA Management node and change parameter self.banner_timeout at /opt/panel-migrator/thirdparties/python/lib/python2.7/site-packages/paramiko/transport.py using text editor. For example, as following:

[root@pa ]# grep "banner_timeout = " /opt/panel-migrator/thirdparties/python/lib/python2.7/site-packages/paramiko/transport.py

self.banner_timeout = 60        # how long (seconds) to wait for the SSH banner

Search Words

Failed to perform action: Fetch data from source H-Sphere

fetch info from source servers

Error reading SSH protocol banner

banner_timeout

33a70544d00d562bbc5b17762c4ed2b3 caea8340e2d186a540518d08602aa065 e0aff7830fa22f92062ee4db78133079

Email subscription for changes to this article
Save as PDF