Article ID: 126349, created on Jul 28, 2015, last review on Jul 28, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

A customer makes a purchase in OBAS shop. The form allows the customer to select "use account data" for the Administrator contact and use Administrator contact data for Billing & Technical contacts. However the data is not reused when those option are selected.

Cause

The way that "use account data" checkbox works.

Resolution

There is no Job Title field in the new OBAS customer creation form. According to OBAS logic this field is not required for an OBAS client account. Thus, this field is empty by default and can not be used for Administrator, Billing or Technical contacts. Nevertheless, all other account information is successfully copied to Administrator, Billing and Technical contacts. All one need to do is to fill in the Job Title field of the Administrator contact, and this field will be copied automatically from Administrator contact to Billing and Technical contacts .

Search Words

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use account data

data are passed is not reused

use Administrator contact data for Billing & Technical contacts

job title

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