Article ID: 126344, created on Jul 27, 2015, last review on Jul 27, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Customer's the webmail client is suddenly removed and set to none.

Cause

Ability to change mail settings permission in the customer's hosting plan settings is disabled.

Resolution

Enable Ability to change mail settings permission in the hosting plan settings under Top > Billing Director > Product Manager > Hosting Plans > Hosting plan name> Permissions and Settings.

See also

Creating Plesk Domain Hosting Plan

Creating Plesk Client Hosting Plan

Search Words

webmail disabled

Ability to change mail settings

no webmail

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