Article ID: 126313, created on Jul 24, 2015, last review on Jul 24, 2015

  • Applies to:
  • Business Automation


What does "Wait Time" column value in BA means? It is shown on Home > Operations > Orders screen and is always increasing.


According to online Help of the Orders screen:

Wait Time

The column lists how many hours passed after last change of respective order till current moment.

Therefore, this time always increasing regardless the status of the order.

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