Article ID: 126300, created on Jul 23, 2015, last review on Jul 23, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

There is no Private Key under Top > Service Director > SSL Manager > SSL Certificates > Certificate name despite the certificate is Issued.

Resolution

Please regenerate a private key by going Top > Service Director > SSL Manager > SSL Certificates > Certificate name > Edit > Select "Regenerate private key" > Update Please note that a new certificate will be issued on renewal date only.

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