Article ID: 126170, created on Jul 13, 2015, last review on Jul 13, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5


Both "Generate orders with zero price" and "Skip order notification to customer" checkboxes were selected during hosting plan change for a subscription in PCC, but nevertheless a notification to customer was sent.


Notifications were configured in the "Subscription's hosting plan has been changed" event.


If "Skip order notification to customer" is selected during subscription hosting plan upgrade then no e-mail notification would be sent to a customer in connection with order generation.

This checkbox is not connected with the "Subscription's hosting plan has been changed" event.

To cancel notifications, please either disable the "Subscription's hosting plan has been changed" event or reconfigure its actions so that no e-mails are sent out.

See also

Attaching Action to Event

Allowing a Customer to Disable or Enable E-Mail Notifications on Particular Event

Search Words

Subscription's hosting plan has been changed

Skip order notification to customer

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