Article ID: 126100, created on Jul 7, 2015, last review on Jun 27, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

User creation by OBAS on the LogicBoxes registrar side fails with the following error logged in the DEBUG OBAS log (/var/log/hspc/hspc.log):

[2014/09/25 21:02:59] [INFO] [4314] [HSPC::MT::Plugin::DM::LogicBoxes::Transport::call] Response:$VAR1 = {
      'content' => {

                     'status' => 'ERROR',

 'message' => '{passwd=Password should be alphanumeric characters with minimum of 8 characters and maximum of 15 characters}'

                   },

      'is_success' => 0

    };

Cause

When OBAS creates a user on LogicBoxes side it also generates a password. But that OBAS-generated password does not comply with the LogicBoxes password security rules which results in the error above.

Such behavior was classified as the software issue PBAS-29639 and was fixed in OBAS 4.5.5.

Resolution

To resolve the issue, please upgrade to 4.5.5 as described in How to upgrade OBAS system to the latest available version.

Search Words

Password should be alphanumeric characters with minimum of 8 characters and maximum of 15 characters

LogicBoxes

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

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