This article is meant to provide easy access to the articles that answer the most popular licensing and purchase questions regarding Odin products.
Note: if you did not find answer to your question in this article, please search for it in the Knowledgebase .
- 126071 Online Store account related questions.
- 116447 I cannot log in to my Online Store account.
- 121897 Plesk 12 available editions and difference between them.
- 111 What is the Software Update Service (SUS)?
- 122973 How to get support for Odin products?
- 125714 [HUB] How to get technical support for Plesk?
- 111444 I see an unauthorized charge from Odin. How do I reverse this?
- 115975 How do I purchase a new Plesk license in Odin Online Store?
- 125316 Can I pay for a Plesk license yearly?
- 123993 How do I purchase an add-on for my Plesk license?
- 125603 [HUB] How do I purchase license for an Odin product or Support/Service?
- 124930 Online Store order error: Selected feature is not compatible with your license.
- 125543 [HUB] Payment for invoice/purchase failed.
- 115951 How do I find invoices in my Online Store account?
- 120181 Customer and Business Manager is not available for purchase.
- 125555 [HUB] I purchased a license for an Odin product in Online Store. How can I manage it?
- 121896 Can I upgrade or downgrade my license between Plesk 12 editions?
- 126078 [HUB] Can I upgrade my older version Plesk license to Plesk 12?
- 116476 How can I add features/products to my license managed in Odin Online Store account?
- 116473 How do I cancel a license purchased from Odin Online Store?
- 125049 Feature key cannot be downloaded from Online Store account
- 125576 How can I get a trial key for Odin products?
- 125575 [HUB] Plesk activation fails.
- 115731 [HUB] License key has expired.
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