Article ID: 125826, created on Jun 11, 2015, last review on Jun 12, 2015

  • Applies to:
  • Plesk Automation 11.5

Symptoms

Cannot connect to OpenSRS services through PA Billing.

Test connection to configured services provided by OpenSRSfails with errors.

For Domains service:

Test connection failed: 
Check credentials

For Certificates service:

Connection failed: HTTP operation failed with error code 35 : SSL connect error

Cause

PA Billing uses SSLv3 protocol for connection to service provider, but OpenSRS cuts off SSLv3 connections, accepting only TLS.

The behavior is confirmed as internal issue PPA-2449. The fix is planned to be included in one of the future product updates.

Workaround

  1. Download and unpack the file to the Billing service node:

    [root@billing ~]# wget https://kb.odin.com/Attachments/kcs-52665/hotfix.tar.gz
    [root@billing ~]# tar -xvf hotfix.tar.gz
    libtransportopensrs.so
    
  2. Backup the original libtransportopensrs.so and replace it with the edited one from previous step:

    [root@billing ~]# mv /usr/local/bm/lib64/libtransportopensrs.so{,.backup}
    [root@billing ~]# mv libtransportopensrs.so /usr/local/bm/lib64/
    
  3. Make sure the permissions for all the *.so files are equal (644):

    [root@billing ~]# ll /usr/local/bm/lib64
    total 186184
    -rw-r--r-- 1 root root  4704288 Oct 15  2014 libAHRClib.so
    -rw-r--r-- 1 root root   970376 Oct 15  2014 libAMAILlib.so
    -rw-r--r-- 1 root root   991056 Oct 15  2014 libASSISTlib.so
    -rw-r--r-- 1 root root   933448 Oct 15  2014 libAUTHORIZENETlib.so
    ....
    -rw-r--r-- 1 root root   297368 Jun 10 05:08 libtransportopensrs.so
    ....
    
  4. Restart pba service:

    [root@billing ~]# /etc/init.d/pba restart
    
  5. Re-check the connection to OpenSRS services.

Search Words

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