Plesk Automation(PA) is behind NAT and
203.0.113.2is external IP, 192.0.2.2 - the IP Address on the local interface
PA installation fails with error:
The hostname 'hostname.example.com' points to non-existent IP '203.0.113.2'. It should point to IP address: 192.0.2.2
Update installation fails with error:
# /usr/local/ppa/bin/ppa_update --install-updates ... [ERROR]: Checking hostname of hosts registered in PPA has failed. Check the following hosts: * host 'hostname.example.com' (11) hostname check failed: The hostname 'hostname.example.com' points to non-existent IP '203.0.113.2'. Please correct the hostname.
/etc/hostson PA Management node is configured to resolve
hostname.example.cominto its external IP addresses.
The issue could occur in case of using NAT address translation.
hostname is resolved to the Public IP address which is not assigned on the local network interface.
Add local IP address for
hostname.example.com in the
/etc/hosts file on PA Management node. For example:
If you will face this issue again also add the same record in the
hostname.example.com service node and rerun update.