Article ID: 125597, created on May 23, 2015, last review on May 23, 2015

  • Applies to:
  • Plesk Automation 11.5


Order provisioning in Plesk Automation(PA) billing failed with error:

"The Service Creation Failed: cannot create the service for the account #49. The license has expired.".
Please check the "Provisioning item" (details) and the last items of the "Service Status History" (details) of the associated subscriptions for more details. As soon as you fix the problem, resubmit this order for provisioning.


License key for Plesk Automation billing node has been expired.


  1. Login to Hosting Panel System > License Manager and install/renew license key for PA billing node.

  2. Switch to Plesk Automation billing and resubmit failed order.

Search Words

The Service Creation Failed:

the order provisioning has failed

The Service Creation Failed: license has expired

The license has expired

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