Article ID: 125595, created on May 23, 2015, last review on Sep 14, 2016

  • Applies to:
  • Plesk Automation 11.5

Symptoms

The email notifications about diskspace overuse are configured according to the Operations Guide.

The email template /usr/local/ppa/etc/email_templates/subscription_diskspace_limit_warning.msg contains the placeholders:

${domain_name}
${sub_service_template_name}
${diskspace_limit}
${diskspace_usage}

However ${diskspace_limit} and ${diskspace_usage} are shown in email as a plain text. For example:

Domain: example.com 
Product/Service: Apache Hosting 
Usage: ${diskspace_usage}

Cause

The behavior was considered as internal software issue with PPA-2296 and will be fixed in future Plesk Automation(PA) updates.

Resolution

The fix is considered to be included in one of the next PA updates.

Please use provided ID to track maintenance in PA release notes.

Subscribe to our knowledge base - each product update comes with corresponding KB article:

https://kb.odin.com/rss/index.html

Search Words

e-mail notification

${diskspace_usage}

notification placeholders

notifications

event handling without customer information

diskspace_limit

event hadling without customer information

notification messages

High resource usage

33a70544d00d562bbc5b17762c4ed2b3 caea8340e2d186a540518d08602aa065 e0aff7830fa22f92062ee4db78133079

Email subscription for changes to this article
Save as PDF