Article ID: 125574, created on May 21, 2015, last review on May 25, 2015

Symptoms

There is an Office 365 APS 2 failed task containing the link to this KB article.

Resolution

To process the failed task, perform the following actions:

  1. Obtain the identifier of the affected subscription from Task Manager (see the Subscription ID column).
  2. Call pem.enableSubscription for the subscription. For example:

    <methodCall>
        <methodName>pem.enableSubscription</methodName>
        <params>
            <param>
                <value>
                    <struct>
                        <member>
                            <name>subscription_id</name>
                            <value><int>1000000</int></value>
                        </member>
                    </struct>
                </value>
            </param>
        </params>
    </methodCall>
    
  3. Restart the task.
  4. Call pem.disableSubscription for the subscription. For example:

    <methodCall>
        <methodName>pem.disableSubscription</methodName>
        <params>
            <param>
                <value>
                    <struct>
                        <member>
                            <name>subscription_id</name>
                            <value><int>1000000</int></value>
                        </member>
                    </struct>
                </value>
            </param>
        </params>
    </methodCall>
    

Notes:

  1. To obtain the descriptions of the Operations Automation Public API methods, see Operations Automation Public API Reference.
  2. To obtain the instruction how to call Operations Automation Public API methods, see the http://download.pa.parallels.com/pa/6.0/doc/poa/html/60084.htm page.

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