Article ID: 125345, created on Apr 30, 2015, last review on Apr 30, 2015

  • Applies to:
  • Business Automation


It was noticed that not all accounts exist on the installation - e.g. there is 1000001, 1000002, 1000004, but no 1000003. Why?


This is correct in most cases. The absence of some account ID means that the transaction to create this account has been rolled back - e.g. the API call was rolled back, an order was not placed because of failed fraud screening performed before order placement or some system exception occurred.

New account will be created with the next id from the sequence.

Search Words

account numbers missing not sequential

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF