Article ID: 125292, created on Apr 25, 2015, last review on May 5, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Service Director > Domain Manager > Domains > A domain registered with the Denic plug-in > Name Servers tab, click on Synchronize with the Registrar.

Reply from Denic can be found under Configuration Director > Logging and Errors > E-Mail Logs > Incoming E-Mails and it looks like:

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA512


RESULT: failed
STID: ba78b2a2-a123-11e4-a99a-2b371e7b777f
ERROR: 63300080010 Required domain data is missing
INFO: 13000000011 Request was processed in test environment - not valid in real world [testing platform] 

Cause

The behaviour is caused by the software issue PBAS-29812 that was fixed in OBAS 4.5.4 release.

Resolution

To resolve the issue, please upgrade to 4.5.4 as described in How to upgrade PBA-S system to the latest available version.

If upgrade is not an option for you, there is a hotfix for 4.5.3 version.

Download the hotfix for 64-bit OS and install it by running

# rpm -Ufh hspc-plugin-dm-denic-4.5.3-36.swsoft.x86_64.rpm
# hspc-upgrade-manager --finish

Search Words

update fails tech-c zone-c empty

Required domain data is missing

Denic

624ca542e40215e6f1d39170d8e7ec75 caea8340e2d186a540518d08602aa065 400e18f6ede9f8be5575a475d2d6b0a6 70a5401e8b9354cd1d64d0346f2c4a3e

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