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Article ID: 125247, created on Apr 18, 2015, last review on Apr 23, 2015

  • Applies to:
  • Operations Automation

Symptoms

The Office 365 sync script fails with stack similar to

Error:
Cannot access to POA DB
Traceback (most recent call last):
  File "/usr/local/pem/O365-Import/import_csv.py", line 1752, in ?
    sys.exit(main())
  File "/usr/local/pem/O365-Import/import_csv.py", line 1717, in main
    uSysDB.init(config)
  File "/usr/local/pem/O365-Import/modules/uSysDB.py", line 423, in init
    _databases[scname] = _databases['Kernel']
KeyError: 'Kernel'

Cause

Software bug APSA-7999

Resolution

update the Office365 application at least to the 4.13 version where it is fixed.

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