Article ID: 125217, created on Apr 14, 2015, last review on Mar 23, 2016

  • Applies to:
  • Business Automation 5.5


Resource upgrade order does not contain any Provisioning Items in the Control Panel. Checking the Order details in the BA database we can see that Order has a Provisioning Item which is stuck in the "Parent Order Item still in progress" status.


Resource which is processed by the provisioning item has misconfiguration (recursive requirement - it depends on itself).


Remove faulty requirement from the Resource configuration:

Home > Products > Resources > ResourceID > "Depends On" tab


Home > Products > Resources > ResourceID > "Necessary To" tab.

Cancel the current order and place a new one.

Search Words

Order is not waiting for any long running operation to finish

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