Article ID: 125150, created on Apr 7, 2015, last review on Apr 7, 2015

  • Applies to:
  • Operations Automation 5.5
  • Operations Automation 5.4

Symptoms

APS Hyper-V Remote Console does not work correctly on IE11 on Windows 7: if one goes to CCP > Hyper-V > Open Remote Console, message about ActiveX will be shown:

Your browser doesn't support ActiveX controls. Remote Console for Virtual Machine is available only in Internet Explorer.

After adding the site to Compatibility View in IE, one will be prompted to install RDPControls.RdpConnector plugin. After that, the blank page will be shown instead of the Remote Console.

Cause

Bug APSA-8611

Resolution

The issue has been reported to developers as a bug APSA-8611. It will be fixed in future versions of the package. Please contact your Account Manager to trace the status of the issue.

Search Words

Your browser doesn't support ActiveX controls. Remote Console for Virtual Machine is available only in Internet Explorer.

Hyper-V

IE11 Parallels remote desktop control

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