Article ID: 124965, created on Mar 20, 2015, last review on Jun 27, 2016

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

When a customer requests cancellation of subscription from CCP Account > Subscriptions > Request Subscription Termination in the "Terminate subscription at" field the default date is set for today.

Is it possible to set it to the subscription expiration date?

Resolution

It is possible since OBAS 4.5.5. Please upgrade to 4.5.5 as described in How to upgrade OBAS system to the latest available version.

Search Words

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Termination Requested Date

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