Article ID: 124876, created on Mar 16, 2015, last review on Mar 16, 2015

  • Applies to:
  • Operations Automation 5.5
  • Operations Automation 5.4

Symptoms

Customer of our reseller purchased a new VPS, based on the delegated Service Plan. I could see the following in Service Template Parameters:

Hostname template       vps-${subscription_id}.${domain}

So my assumption is the following: the new VPS hostname should be vps-1002000.reseller.com according to settings of the brand.

In CCP we could see the link 'Login to VZPP via VPS host name' looking like https://vps-1002000.provider.com:4643

Why the hostname is set in this way? How it could be fixed according to our expectations?

Cause

The reseller's VPS name is set according to the current configuration.

Resolution

At

Products > Service Templates > ServiceTemplateName > Parameters

Hostname template   vps-${subscription_id}.${domain}

Default value is used. At

Services > Cloud Infrastructure > Setup > General

Default domain  provider.com
The domain is used during new VPS creation    Always use default domain YES The specified default domain will be used always

According to the documentation provider.com default domain will be used for all vendors.

Note that if you do not specify the default domain, during the new VPS creation the ${domain} placeholder of the VPS hostname template is replaced with the name of the VPS Hardware Node on which the VPS is created.

Already created VPS could be renamed manually with Virtuozzo tools and in POA DB.

Feature Request with id POA-63381 'Container hostname branding settings per reseller' is created regarding this case.

Search Words

reseller vps hostname

VPS branding reseller

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