Article ID: 124869, created on Mar 15, 2015, last review on May 2, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

Several duplicate domain renewal orders were generated for a domain registered via the OpenSRS plug-in and the customer was charged accordingly.

Cause

Software issue PBAS-29868 that was fixed since OBAS 4.5.4 release.

Resolution

Upgrade to 4.5.4 as described in How to upgrade PBA-S system to the latest available version.

If upgrade is not an option for you for some reason, please contact Odin support to resolve the issue.

Search Words

duplicate orders

duplicate invoices

OpenSRS

400e18f6ede9f8be5575a475d2d6b0a6 caea8340e2d186a540518d08602aa065 624ca542e40215e6f1d39170d8e7ec75 70a5401e8b9354cd1d64d0346f2c4a3e

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