Article ID: 124834, created on Mar 12, 2015, last review on Apr 6, 2015

  • Applies to:
  • Business Automation 6.0

Symptoms

After upgrade to PBA 6.0 the online store redirect links are loaded much longer than in PBA 5.5.x.

Cause

An additional call GetCustomersListByVendor_API is made, which takes relative much time on installations with big number of accounts. The call is not necessary here, a bug with id PBA-62340 was submitted about the issue.

Resolution

To workaround an issue until the bug is fixed, comment the line below in /usr/local/bm/templatestore/views/account.inc

 //$accounts = $stp->GetCustomersListByVendor_API($stp->GetVendorOrResellerID($VendorID));

Search Words

PBA-62340

post upgrade PBA 6.0.1 - store not functional, shows blank white page

performance issues in store

Online store is taking long time to load

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