Article ID: 124815, created on Mar 11, 2015, last review on Mar 11, 2015

  • Applies to:
  • Plesk Automation 11.5

Symptoms

When I try to start pem service with command /etc/init.d/pem start or /etc/init.d/ppa start pleskd service hangs and failed after several minutes:

[root@bss-ppa ~]# /etc/init.d/ppa start
Start PPA services...
Starting psa... Starting sw-engine-fpm:                    [  OK  ]
                                                                      done
Starting xinetd service...                                            done
Starting sw-cp-server service...                                      done
Starting mysqld service...                                            done
Starting named service...                                             done
Starting postgresql service...                                        not installed
Starting spamassassin service...                                      done
Plesk: Starting Mail Server...                                        done
Starting pemui:                                            [  OK  ]
Starting pleskd:                                           [FAILED]

Cause

PPA internal ports are blocked by current configuration of firewall.

Resolution

  1. Check /var/log/poa.debug.log for corresponding period of time.

  2. Make sure that incoming and outgoing traffic allowed and firewall for on the Management node is configured according to the article.

Search Words

pem failed to start

pleskd

pleskd fails to start

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