Article ID: 124773, created on Mar 9, 2015, last review on Oct 24, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

When I go Top > Service Director > Domain Manager > Domains > domain.tld > Contacts Info, press Edit, untick Disclose Settings and press Save I get the error

`Contact information for this domain does not match registrar rules. Please see errors below and correct contact information, using buttons 'Create copy'/'Create new'

Registrant Contact: Update of contacts failed with error: 2001. Command syntax error; . Please refer to the Action Log for details.

Administrative Contact: Update of contacts failed with error: 2001. Command syntax error; . Please refer to the Action Log for details.

Technical Contact: Update of contacts failed with error: 2001. Command syntax error; . Please refer to the Action Log for details.`

Cause

Software issue PBAS-29823 that was fixed in OBAS 4.5.5.

Resolution

To resolve the issue, please upgrade to 4.5.5 as described in How to upgrade OBAS system to the latest available version.

If upgrade is not an option for you, there is a hotfix for 64-bit OBAS 4.5.3

To install it, please run

# rpm -Uvh hspc-plugin-dm-nicat-4.5.3-40.swsoft.x86_64.rpm
# hspc-upgrade-manager --finish

Warning: Running hspc-upgrade-manager --finish will cause OBAS downtime for several minutes.

Search Words

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