Article ID: 124768, created on Mar 9, 2015, last review on Mar 9, 2015

  • Applies to:
  • Business Automation 6.0

Symptoms

After upgrade to PBA 6.0.1 the susbcriptions are renewed for a wrong period - for example, the customer chooses 2-year-period, but an order is generated for 1 year only.

Cause

The issue is caused by the product bug with id #PBA-61969, the default period is taken from the service plan instead of an actual one.

Resolution

Install the hotfix - https://kb.odin.com/124683.

Search Words

multi year domain orders processed as a single year

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