Article ID: 124710, created on Mar 3, 2015, last review on Mar 3, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

I try to delete a name servers set under Top > Service Director > Domain Manager > Name Servers > Name Servers Sets > Name Servers Set name > Delete

but get the message

The Name servers set is used by hosting plan(s) # and cannot be deleted.

Cause

The Name Servers Set in question was used in a hosting plan that had already been deleted.

Resolution

There is the software issue PBAS-22030 that will be fixed in future PBAS releases.

Until that, to correct the issue please contact Parallels support for a free ticket.

Search Words

The Name servers set is used by hosting plan(s) # and cannot be deleted

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