Article ID: 124583, created on Feb 24, 2015, last review on Feb 24, 2015

  • Applies to:
  • Operations Automation 6.0

Symptoms

When I try to create DSN like:

go to Account > click domain.tld > select DSN Management and make the DSN:

Name: dsn_name
Details: (blank)
Folder: select "wwwroot"
Path: database/db.mdb

click Next.

The errors " Error: Invalid file path." and " Incorrect or empty field value(s). Please retype info in the highlighted fields." are shown however, confirmed in File Manager, the path is /wwwroot/database/log.mdb

Control Panel does not recognize this and fails to create any DSN for any Access Database found in that folder.

POA task logs show no events for that subscription triggered at all.

Cause

Incorrect path specified

Resolution

To create DSN, you should specify path in Windows format, with backslashes '\' like

database\log.mdb

Search Words

"Incorrect or empty field value(s). Please retype info in the highlighted fields."

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