Article ID: 124436, created on Feb 10, 2015, last review on Feb 10, 2015

  • Applies to:
  • Odin Business Automation Standard 4.5

Symptoms

I got a subscription based on a Hosting plan that is visible under Top > Account Director > Subscription Manager > Subscriptions > My Subscription > Hosting Plan

But when I go Top > Billing Director > Product Manager > Hosting Plans I do not see the Hosting Plan, neither can I create new subscriptions on it.

Cause

Hosting plan has been deleted.

Resolution

Hosting plans are managed by versions.

When you delete a hosting plan by going Top > Billing Director > Product Manager > Hosting Plans and pressing Delete PBAS deletes unused plan versions. If the latest plan version is used by some subscription, PBAS starts to treat the latest hosting plan version as an old one.

Search Words

delete hosting plan

is_latest

hosting plans

unused version

hosting plan not visible

versioning

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