Article ID: 124195, created on Jan 14, 2015, last review on Nov 1, 2016

  • Applies to:
  • Business Automation

Symptoms

Attempt to manually change expiration date for subscription fails with error:

You may not change the Expiration Date on this Subscription

Cause

By design it is possible to change expiration date only for Active or Expired subscriptions. Possible reasons of the error:

  1. Subscription in question is Trial.
  2. Subscription status is "Graced".

Resolution

  1. There is a feature request #PBA-60451 ("Ability to change expiration date of trial subscription") to implement possibility of changing expiration date for Trial subscriptions.
  2. Update status of subscription to Active with SubscriptionStatusUpdate_API and then change expiration date.

Search Words

You may not change the Expiration Date on this Subscription trial

change odin subscription expiration date

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF